"At Home In America Since 1811," Pfaltzgraff means dinnerware, accessories and great gifts. Six of the top ten bridal registry patterns are Pfaltzgraff (per Bridal Guide Magazine's 2003 survey).
Six generations of family ownership and management have led The Pfaltzgraff Co. to become America's leading manufacturer and marketer of casual dinnerware and accessories for the home. As the oldest pottery maker in the United States, The Pfaltzgraff Co. grew from a modest-size shop that once produced salt-glazed stoneware in the early 1800s to a large manufacturer that offers a full range of products and styles today.
The Pfaltzgraff family of German immigrant potters began their company in 1811 in York, Pennsylvania, which is still the company's headquarters.
Not only a leader in casual dinnerware, Pfaltzgraff also markets high-quality stainless steel flatware, and glass beverageware. In fact, one of the company's most important goals is to offer consumers the most complete line of accessories for its dinnerware patterns.
The company has long taken customer service very seriously, and through the years has strived toward offering an unparalleled quality of service. Its "P.S. We Care" program offers consumers the promise of satisfaction with every Pfaltzgraff product. The company also sets itself apart by offering to replace even the smallest of pieces, such as a sugar bowl lid.
The Pfaltzgraff Co. has a long-standing tradition of excellence in craftsmanship, quality, and service. A commitment to being responsive to customer needs has enabled the company to prosper for nearly 200 years.
Customer Service:
By Phone:
To place an order: call 1-800-777-1877
Monday - Friday, 8:00 a.m. to 9:00 p.m. ET
Saturday, 9:00 a.m. to 5:00 p.m. ET
Sunday: Closed
For service: call 1-800-999-2811
Monday - Friday, 8:00 a.m. to 6:00 p.m. ET
International calls: call 1-717-852-2211
Monday - Friday, 8:00 a.m. to 6:00 p.m. ET
By Fax: 1-800-666-1877
By Mail:
The Pfaltzgraff Co.
Consumer Services
P.O. Box 2048
York, PA 17405-2048
By Email: service@pfaltzgraff.com
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Pfaltzgraff - dinnerware, accessories and great gifts.